Warranty Conditions

1. INTERNATIONAL MANUFACTURER'S WARRANTY

- The Montres Breguet SA International Warranty, which can only be issued by one of the official retailers of Montres Breguet SA, is valid for sixty (60) months from the date of purchase for Breguet®-watches purchased after 1 January 2025 and covers any defects in materials and workmanship existing at the time of delivery of the Breguet® watch purchased. The warranty is only valid if the activation is duly carried out by an official Montres Breguet SA retailer and the registration mentions the model reference, its individual number and the date of purchase.
During the warranty period and on presentation of the warranty card, you will benefit from a free repair service for any defect. In the event that the functionality of your Breguet watch cannot be restored by repairs, Montres Breguet SA undertakes to replace it with an identical Breguet watch or one with similar characteristics. The warranty period of the replacement watch ends sixty (60) months after the date of purchase of the replaced watch.

- This warranty does not cover: 1. normal wear and tear and ageing (e.g. scratches to the glass, alteration of the colour and/or material of non-metallic straps such as leather or rubber). 2. A Breguet watch that has been tampered with by an unauthorized person (e.g. for service or repair) or whose original condition has been altered beyond the control of Montres Breguet SA. 3. Indirect or consequential damages of any kind whatsoever resulting from the use, non-operation, defects or lack of accuracy of the Breguet watch. 4. Negligence, lack of proper care and regular maintenance (as recommended on our website: www.breguet.com). 5. Damage to any part of the watch (such as knocks, dents, crushing, broken glass, etc.) resulting from inappropriate/abusive use of the watch and any type of accident (such as dropping it or subjecting it to shocks, as well as exposing a non-waterproof watch to damp conditions, etc.). 6. Incorrect use of the watch and its functions as well as failure to follow the instructions in the user manual provided by Montres Breguet SA.

All other claims for damages additional to those defined in this warranty are expressly excluded.

- This manufacturer's warranty is independent of any warranty that may be provided by the seller, for which the seller assumes sole responsibility, and in no way affects the purchaser's rights against the seller or any other mandatory rights that the purchaser may have against the seller.

Montres Breguet SA Customer Service ensures that your Breguet watch is perfectly maintained. If your watch requires attention, please take it to an official Breguet retailer or an authorised Breguet Service Centre listed on our website: www.breguet.com, who can guarantee a service corresponding to the standards of Montres Breguet SA.
 
2. SERVICE GUARANTEE

Montres Breguet SA, together with the affiliated companies of The Swatch Group Ltd (hereinafter referred to as “we” and “our”), offer a service warranty valid for twenty-four (24) months covering any interventions carried out by us, as well as any parts replaced during maintenance or repair services.
In the event of a defect covered by this warranty, we will, at our discretion and at no cost, restore or replace any affected part and/or correct any intervention deemed defective by our customer service department.

For any full service performed and paid for on a watch purchased from January 1, 2025 onwards and registered on My Breguet, an extended warranty of thirty-six (36) months is granted, bringing the total service warranty period to a maximum of sixty (60) months.

Exclusions
This warranty does not cover:

1. Normal wear and aging (e.g., scratches on the crystal, changes in colour or material, wear of non-metallic straps such as leather or rubber).
2. Damage resulting from improper use, lack of care, or accidents.

Loss of Warranty Rights
Any intervention carried out by a person not authorised by our services will void this warranty.

 

Service Warranty  (AUSTRALIA AND NEW ZEALAND ONLY):
Montres Breguet SA, together with the affiliated companies of The Swatch Group Ltd (hereinafter referred to as “we” and “our”), offer a service warranty valid for twenty-four (24) months covering any interventions carried out by us, as well as any parts replaced during maintenance or repair services.
In the event of a defect covered by this warranty, we will, at our discretion and at no cost, restore or replace any affected part and/or correct any intervention deemed defective by our customer service department.

For any full service performed and paid for on a watch purchased from January 1, 2025 onwards and registered on My Breguet, an extended warranty of thirty-six (36) months is granted, bringing the total service warranty period to a maximum of sixty (60) months.

Exclusions
This warranty does not cover:

1. Normal wear and aging (e.g., scratches on the crystal, changes in colour or material, wear of non-metallic straps such as leather or rubber).
2. Damage resulting from improper use, lack of care, or accidents.

Loss of Warranty Rights
Any intervention carried out by a person not authorised by our services will void this warranty.

Consumer Rights

The benefits given to you under this warranty are additional to, and do not detract from, other rights and remedies that you may have in relation to our service or repair of your watch under Australian and New Zealand laws, including consumer protection laws.

In Australia, our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

•          to cancel your service contract with us; and

•          to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

In New Zealand, our goods and services come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act.

Warranty Providers

This warranty is provided by Montres Breguet SA (1344 L’Abbaye, Switzerland; telephone +41 21 841 90 90) and The Swatch Group (Australia) Pty. Ltd. (Level 3, 40 River Boulevard, Richmond VIC 3121; telephone +61 3 8844 3310).

How to Claim

To make a claim under this warranty, we recommend that you wrap your Breguet® watch carefully so as to avoid any damage and send it by registered mail or drop it off in person to an authorised Breguet® Service Centre in Australia or New Zealand.  To find current contact information for your nearest authorised Breguet® Service Centre, please go to www.breguet.com.

You will be responsible for paying the expenses associated with making a claim under this Warranty, including postal or delivery expenses and any relevant taxes.