1775년부터 시작된 브레게 하우스 역사의 .
다음 장을 우리와 함께 써내려가 보시기 바랍니다.

Job description

About the role

Breguet, a name synonymous with innovation, unmatched craftsmanship, and horological mastery, is seeking a passionate and experienced Boutique Manager to lead their boutique team in Malaysia.

This is a unique opportunity to represent one of the most prestigious watchmaking maisons in the world and deliver an exceptional client experience that reflects their rich heritage and commitment to excellence.

What You'll Be Doing

• Provide clear leadership to the Boutique team by effectively communicating objectives, individual responsibilities, expected outcomes, brand standards, and operational procedures. Assign tasks accordingly, monitor progress, and ensure ongoing communication
• Strategically build a high-performing team by sourcing potential candidates, leading recruitment efforts, and ensuring a smooth onboarding experience. From day one, integrate new hires into the Breguet family and provide thorough training
• Exceed boutique targets in accordance with brand’s retail strategy while ensuring full compliance with Group procedures, and relevant legal, fiscal, and customs regulations
• Design and implement tailored programs to acquire high-potential customers and effectively manage the client lifecycle
• Foster lasting relationships and cultivate loyalty with clients as a member of the Breguet family, by delivering exceptional service to both new and existing VIP customers
• Identify growth opportunities and propose clienteling strategies through effective use of the CRM system
• Collect, update, and manage client information, and oversee the clienteling activities performed by Sales Consultants
• Ensure the boutique is well-maintained, including cleanliness, visually appealing displays, and adherence to Visual Merchandising (VM) guidelines
• Identify operational challenges and propose effective solutions to ensure smooth store operations at all times
• Safeguard the security and proper maintenance of the timepiece stock

Profile

• Minimum 7 years of experience in luxury retail, with at least 2 years in a managerial role
• Proven track record in achieving and exceeding sales targets in a competitive environment
• Strong business acumen, analytical skills, and results-oriented mindset
• Strong understanding of the luxury consumer mindset and ultra-high-net-worth customer behaviour
• Collaborative approach with the ability to foster teamwork and a "can-do" attitude
• Intellectual curiosity and a passion for learning and staying updated on industry trends
• Exceptional communication and presentation skills in English (additional language is a plus)
• Passion for luxury watches, craftsmanship, and brand heritage

Professional requirements

• Possess a recognized educational qualification or certificate appropriate to the position
• Good computer literacy skills

Description du poste

Dans le cadre d'un remplacement de congé maternité, nous recherchons un/e un HRBP qui fournira un soutien stratégique et opérationnel aux responsables pour optimiser la gestion des ressources humaines, en veillant à l'intégration, au développement, et à la rétention des talents tout en assurant la conformité aux politiques et aux processus RH.

• Soutien actif et conseils : Les HRBP fournissent un soutien actif et des conseils aux responsables pour la gestion des ressources humaines, incluant la gestion des conflits, les évaluations et la mobilité interne.
• Accompagnement lors de réorganisations internes : Ils optimisent les ressources et gèrent la mobilité des employés lors des réorganisations internes.
• Analyse des besoins et gestion des recrutements : Les HRBP analysent les besoins en personnel et gèrent les recrutements de personnel fixe et temporaire, stagiaires et apprentis en collaboration avec les responsables.
• Suivi de la formation et du développement : Ils veillent à la progression de carrière des collaborateurs en suivant leur formation et leur développement en collaboration avec le service Formation.
• Suivi de l’intégration : Les HRBP assurent le suivi de l’intégration des nouveaux embauchés.
• Suivi de l'application des processus RH : Ils veillent à l'application des processus RH tels que les entretiens annuels, les formations, les promotions, et les bonus.
• Communication : Les HRBP gèrent les communications internes concernant les promotions, les changements organisationnels, ainsi que l'arrivée et le départ des employés.
• Gestion des sorties : Ils supervisent la gestion des sorties des employés, y compris les entretiens de départ.
• Gestion des événements : Les HRBP organisent /centralisent la gestion des événements internes : jubilaires, anniversaires, célébrations, et élections diverses.

Profil

• Brevet fédéral de spécialiste RH ou formation académique équivalente (Bachelor, Master, école de commerce, etc.)
• Expérience significative dans une fonction similaire
• Maitrise des outils suivant: HRIS, Intranet, Internet, Suite Office
• Français (C1/C2), Anglais (B1/B2) apprécié

Job description

We are looking for Boutique Consultants for various Prestige/Luxury brands under the Swatch Group in Singapore.

As a Boutique Consultant, you will be our brand ambassador helping us to drive the following for the success of our brands!

Sales and Customer Experience

• Provide Excellent customer experience and timely, pertinent follow-up for both prospective customers and owners in order to achieve sales targets

• Build strong relationships with customers by offering tailored advice and product recommendations based on their preferences

• Follow sales call with potential customers

• Generate and expand records on customer database

• Upsell, propose products to customer and maintain a luxury customer experience.

• Maintain and update the customer database with customer preferences, birthdays, anniversaries, and purchases to create customized shopping experiences for the customers.

• Propose customers for, and participate in, local activation events in line with the Brand

• Attend to walk in customers on any watch repair/related enquiries liaising with customer care

• Placing orders for accessories, ensuring stock is up to date and available

• Develop and maintain a high level of sales technique and watchmaking savoir-faire knowledge

Boutique Operations

• Work closely with other team members to ensure a seamless and efficient boutique operation

• Actively participate in the proper maintenance of the boutique: product displays, props set-up, etc. ensuring that products are displayed to a high standard

• Understand and adhere to all operating and security guidelines

• Respect the standard operating procedures in handling all timepieces including the proper maintenance.

Profile

• Previous experience in retail or sales, preferably a luxury Retail Boutique or Hospitality industry will be advantageous

• Excellent customer service with strong interpersonal skills.

Professional requirements

• Intellectual curiosity and a passion for learning

Contact

Apply to us with your CV and expected pay today! We look forward to have a meaningful discussion with you.

Job description

Vous et votre équipe êtes la première image de la maison. Grâce à votre sens de la communication et du service vous répondez efficacement aux attentes de nos externes et VIP.

• Gestion complète des 2 réceptions basées sur la Vallée de Joux
• Maintien et montée en compétence pour assurer un service et accueil haut de gamme
• S’assurer des standards de haute qualité et de sureté des réceptions
• Management d’une équipe de réceptionnistes en multi sites
• Gestion de la centrale téléphonique
• Participation à diverses tâches administratives (courriers, gestion des salles, communication interne…)

Profile

• Formation en hospitality management
• Gestion d’une réception dans l’univers du luxe (horlogerie, hôtellerie, joaillerie ...)
• Maitrise des outils suivant: IT Pack Office, aisance sur les outils digitaux en général
• Français minimum C1, Anglais minimum C1, tout autre langue un réel atout
• Sens de la communication et du service haut de gamme
• Respect de la confidentialité
• Enthousiasme et serviabilité
• Polyvalence, flexibilité et adaptation
• Sens de l’initiative et force de proposition

Job description

Breguet, a name synonymous with innovation, elegance, and horological mastery, is seeking a passionate and experienced Sales Consultant to join their boutique team.

This is a unique opportunity to represent one of the most prestigious watchmaking maisons in the world and deliver an exceptional client experience that reflects our rich heritage and commitment to excellence.

What You'll Be Doing :

• Provide excellent client experience and timely, pertinent follow-up for both prospective clients and owners (Customer service) in order to achieve the sales targets.
• Propose clients for, and participate in, local activation events in line with the Brand Universe.
• Support colleagues in their sales by helping to prepare invoices, gifts, packaging, etc.
• Ensure requests and enquiries (online, email, phone) are followed up in a timely manner.
• Develop and maintain a high level of sales technique and watchmaking savoir-faire knowledge.
• Actively participate in the proper maintenance of the boutique: product displays, props set-up, etc.
• Understand and respect all operating and security guidelines.
• Follow the security and proper maintenance of stock timepieces.

Profile

• Previous experience in luxury retail, hospitality, or high-end customer service is preferred.
• Team-oriented mindset, with a collaborative and positive attitude.
• Strong communication and interpersonal skills with a passion for delivering exceptional client service.
• Ability to build and maintain strong client relationships.
• Goal-driven with a proactive approach to achieving sales targets.
• Intellectual curiosity and a passion for learning.
• Passion for prestige watches, fine craftsmanship, and brand heritage.

Professional requirements

• Possess a recognized educational qualification or certificate appropriate to the position
• Good computer literacy skills